Reach out to us
Support is available to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist with sign-in, deposits and withdrawals, KYC queries, and troubleshooting. Contact us through convenient channels including email, phone and live chat. We aim for clear, timely replies and can guide you through account changes, bonus queries and payment requests. Responses are handled in English and may vary by channel.
| Department | Contact |
|---|---|
| Customer support | [email protected] (Accounts, deposits, withdrawals and technical support) |
| General enquiries | [email protected] (Billing, payments and general information) |
| Affiliate enquiries | [email protected] (Partnerships, tracking and payouts) |
| Phone | +1 604 231 9476 (Call or SMS) |
| Working hours | Mon-Fri, 09:00-18:00 (Email monitored 24/7 by support) |
Contact by email
Email is our preferred contact method for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include your current contact details and account name to avoid delays. Allow up to 48 hours for a full response; we may request ID or further information to resolve your issue efficiently.
Submit your enquiry
Response Time
Support requests are usually handled promptly. Most inquiries receive a reply within one business day. For account verification, payments, or technical problems that need additional checks, response times can be longer depending on the complexity and required documentation. If an issue requires escalation, our team will keep you updated with progress and an estimated timeframe for resolution.
Feedback
Got feedback, suggestions, or ideas for improving Crazy Slots? We’d love to hear from you. Send your thoughts and any issues you spot. We review all feedback carefully and use it to refine site features, promotions and the overall user experience. Your input helps shape future updates and keeps the site relevant for Canadian players.